Our Engagement Process

No surprises.
No scope creep.
No ghosting.

Here is exactly what happens when you engage iSocialize, from the first message to the last line of code.

The 6-Phase Engagement

Every project follows the same transparent process. No phase is skipped.

01
Day 0
First Contact
02
Day 1โ€“3
Free Scoping Call
03
Day 3โ€“5
NDA + Fixed Proposal
04
Day 5โ€“7
Contract + Kickoff
05
Ongoing
Build
06
Delivery
Delivery + Warranty
Phase 01 ยท Day 0

First Contact

You reach out via form, WhatsApp, or email.

  • We reply within 2 hours during business hours (Monโ€“Sat, 9 amโ€“7 pm IST).
  • No sales pitch. We start by asking questions to understand your situation.
  • If your inquiry is outside our scope, we'll tell you honestly and point you in the right direction.
Phase 02 ยท Day 1โ€“3

Free Scoping Call

30โ€“60 minute call with Shreyas.

  • We dig into your goals, constraints, current systems, and timeline.
  • You get honest feedback โ€” including if we're not the right fit for your project.
  • No consultant-speak. We'll tell you what is realistic and what will actually move the needle.
  • Zero pressure. No follow-up sales calls unless you ask.
Phase 03 ยท Day 3โ€“5

NDA + Fixed Proposal

We sign an NDA before you share anything confidential.

  • You receive a line-item fixed-price proposal with: scope definition, deliverables list, milestone schedule, payment terms, and timeline.
  • Fixed price means fixed price. If we underestimated, the cost overrun is ours โ€” not yours.
  • You approve, request revisions, or walk away โ€” no pressure at any step.
  • Typical proposals go through 1โ€“2 revision rounds before sign-off.
Phase 04 ยท Day 5โ€“7

Contract + Kickoff

Contract signed. Work begins.

  • GitHub repository created and shared with you on day 1. You have read access from kickoff โ€” no black-box delivery.
  • Kickoff call to align on communication channels (WhatsApp / Slack / email), meeting cadence, and the first milestone.
  • You meet the actual developers working on your project, not account managers.
  • First milestone target is agreed and committed to in writing.
Phase 05 ยท Ongoing

Build

Weekly progress demos. You see working software every week.

  • Not status updates โ€” working demos. Real screens. Real functionality.
  • Milestone payments only when you have seen and approved the work.
  • Questions, concerns, or change requests are addressed within 24 hours.
  • All code committed to your repository in real-time โ€” you can see progress any time.
Phase 06 ยท Delivery

Delivery + Warranty

Final delivery with a 60-day warranty.

  • All code pushed to your repository or handed over exactly as agreed in the contract.
  • 60-day warranty: bugs within the agreed scope are fixed at no cost.
  • Full documentation, deployment notes, and handover call included.
  • Optional: ongoing maintenance retainer for updates, security patches, and feature additions.

What you can always expect

These are not aspirations. They are guarantees.

GitHub Access from Day 1

Read access to your repository from kickoff. Every commit is visible. No black-box delivery, ever.

Fixed Price, Always

The quote is what you pay. If we underestimated the work, that is our problem to absorb โ€” not a change request.

Direct Communication

You talk to the people building your product. Not account managers. Not project coordinators filtering your feedback.

Honest Feedback

If something you have asked for is a bad idea, we will tell you โ€” before we build it. We'd rather lose a line item than watch you waste money.

What we expect from you

Great projects are a two-way street. Here is what makes engagements successful.

Availability for weekly 30-min calls

One call per week keeps the project on track. It prevents weeks of drift in the wrong direction. Skipping calls is the single biggest cause of project delays.

Feedback on deliverables within 48 hours

When we share a milestone for your review, we need your input within two working days. Delays in feedback delay delivery โ€” it's that direct.

One clear decision-maker on your side

Committees are expensive. If four people review every screen and disagree, that is a scope issue. We need one person who can say "yes" or "no" and have it stick.

Tell us early if something is wrong

If you're unhappy with direction, tell us in week 2 โ€” not week 8. Early concerns are easy to fix. Late surprises are expensive for everyone.

Common questions

Straight answers. No corporate hedging.

Yes. We sign an NDA before any confidential discussion takes place. If you have proprietary information to share during the scoping call, send us your standard NDA or use ours โ€” we'll execute it before the call. We never ask for sensitive business details over an introductory email.
Yes, but it is handled as a formal change request. We document what is changing, how it affects scope, timeline, and cost, and we agree on it in writing before any work begins. This protects you from runaway scope and us from uncompensated work. Small clarifications (you described the requirement ambiguously, we built it wrong) are not change requests โ€” we fix those at our cost.
No. We've considered it carefully, and we don't do equity deals. The incentive structure is wrong for both sides: you need a partner who is financially motivated to ship quickly and correctly, not one with a long-term shareholding interest that may not align with your investors or future acquirers. We charge fair market rates and deliver professional work.
Our 60-day warranty covers bugs โ€” software that does not function as specified in the agreed scope. If you are dissatisfied with approved, bug-free work because your requirements or taste changed, that is a new scope item and is quoted separately. We have always resolved disputes through direct conversation, and we have never had an unresolved project dispute. If that ever changes, we'll tell you exactly what our resolution process is.
Our standard contract includes a 12-month non-poaching clause from project completion. We invest significantly in hiring and training our team, and we need contractual protection. After 12 months, if there is mutual interest, we are open to a conversation.

Ready to start?

Fill in the project enquiry form and we will respond within 2 hours. Or message us directly on WhatsApp โ€” whichever is easier for you.

No commitment, no sales pressure. Just an honest conversation about your project.

Ready to build something great? Get a free consultation โ€” no commitment required.
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