1. Who We Are

iSocialize Technologies ("iSocialize", "we", "us", "our") is a software development and cybersecurity services company incorporated in India. We operate isocialize.co.in and provide custom software development, mobile app development, cybersecurity consulting, and related digital services.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, use our services, or contact us.

2. Data We Collect

2.1 Information you provide directly

• Name, email address, phone number / WhatsApp number
• Company name, job title, business requirements
• Budget range and project details (from quote forms)
• Messages sent via contact forms, chatbot, or email
• Consultation booking details (date, time slot)
• Partner program application information

2.2 Information collected automatically

• IP address, browser type, device type, operating system
• Pages visited, time spent, referral source
• Cookies and session data (see Section 7)

2.3 Security scan data

When you use our free website security scan, we collect the website URL you submit and your email address. Scan results are generated in real time and are not stored permanently.

3. How We Use Your Data

We do not sell your personal data to third parties. We do not use your data for automated profiling that produces legal effects.

4. Data Sharing

We share your data only in the following limited circumstances:

• Email delivery: We use Hostinger SMTP to send emails. Your email address is processed through their servers.
• Internal team: Your enquiry details may be shared with relevant team members to handle your project.
• Legal requirements: If required by law, court order, or government authority (India or applicable jurisdiction).
• Business transfer: In the event of a merger or acquisition, data may transfer to the successor entity with equivalent protections.

5. Data Retention

• Lead / enquiry data: Retained for 3 years from last contact, then deleted.
• Booking data: Retained for 1 year from the consultation date.
• Security scan logs: Chat session logs deleted after 90 days.
• Partner applications: Retained for 2 years from application date.
• Financial / billing records: Retained for 7 years as required by Indian tax law.

6. Your Rights

Under GDPR (EU / EEA residents)

• Right of access — request a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your local supervisory authority

Under India's DPDP Act 2023

• Right to access information about your personal data
• Right to correction and erasure of inaccurate or outdated data
• Right to grievance redressal
• Right to nominate a person to exercise rights on your behalf

To exercise any of these rights, email us at privacy@isocialize.co.in. We will respond within 30 days.

7. Cookies

Our website uses the following types of cookies:

• Session cookies: Required for website functionality (form submissions, booking system). These expire when you close your browser.
• Analytics cookies: We may use Google Analytics or similar tools to understand how visitors use our site. These can be opted out of via your browser settings.

You can disable cookies in your browser settings. Some features of the site may not function correctly if cookies are disabled.

8. International Data Transfers

iSocialize operates from India and Germany. If you are located in the EU/EEA, your data may be transferred to India. We ensure such transfers comply with GDPR requirements through appropriate safeguards.

If you are located in India, your data is processed within India in accordance with the DPDP Act 2023.

9. Security

We implement industry-standard technical and organisational measures to protect your personal data including:

• HTTPS / SSL encryption on all data in transit
• Access controls limiting data access to authorised personnel only
• Regular security assessments of our own systems
• Secure email communication via authenticated SMTP

No data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing active clients. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact / Grievance Officer